Columbia Sportswear Company Part-time Sales Associate - San Francisco in San Francisco, California

Part-time Sales Associate - San Francisco

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Job Description

Overview of the Position:

The successful Sales Associate is a key member of the store team that delivers exceptional customer service and sells prAna merchandise to achieve store’s sales goals.

Essential Functions and Responsibilities:

Sales and Service

  • Deliver helpful, knowledgeable and friendly service in person and other means such as phone or mobile devices, as per the prAna service standards

  • Welcome prAna customers when entering the store; build rapport and connection

  • Assist customers with finding merchandise and go above and beyond to create an exceptional shopping experience; recommend product that may satisfy their needs and maximize store sales

  • Know and embrace prAna’s return policy "We Stand by Our Goods"

  • Assist customers with special orders, exchanges, returns and in-store orders from

  • Proficiently utilize the POS system for sales transactions

  • Provide accurate and current information about prAna products; seek information and follow up with customer, if needed


  • Receive, tag, fold, steam and put away product in an organized fashion

  • Replenish product on the floor

  • Acquire and apply in-depth knowledge of prAna apparel each season, including fit, fabric and intended use of each product

  • Follow inventory control and loss prevention procedures

  • Participate in conducting physical inventory at store

Store Environment

  • As assigned, assist with product and visual merchandising in the store to drive sales and create an exceptional and consistent customer experience with the prAna brand

  • Perform store housekeeping tasks to maintain a clean and organized store (e.g. empty trash and recycling, clean break area, clean washrooms, clean change rooms, etc.)


  • As assigned, assist with marketing efforts in areas including but not limited to events, social media, visual merchandising and assist with the execution of the rolling 3-month store marketing calendar

Required Skills

Technical Skills and Experience

  • Visual and product merchandising knowledge helpful but not required

  • Inventory management for store operations helpful but not required

  • Proficient with MS Office (Word, Excel and Outlook)

  • Proficient with Point of Sale (POS) systems; KWI experience a plus

  • Knowledge of social media (Facebook, Twitter, etc.) helpful but not required

Required Experience

Education and Experience Requirements

  • No experience required; retail sales or customer service experience in specialty retail and outdoor, active apparel a plus

  • High school diploma or equivalent required

  • Must be minimum of 18 years of age

  • Experience in specialty retail and outdoor, active apparel highly preferred

  • Experience in yoga, climbing, surfing and/or travel a plus

Travel and Schedule Requirements

  • Must have availability to work required full-time schedule with flexibility to accommodate staffing and business needs including weekdays, evenings, holidays, weekends, coverage for last-minute staffing needs

  • Must have ability to occasionally work offsite for special events and marketing activities; requires reliable transportation and valid driver’s license

Employee must be able to perform essential functions of position with or without reasonable accommodations.

**Please note: All candidates will be subject to a post-offer background check which may include, depending on position requirements, criminal history, credit history, driving record, employment verification, education and reference check.

EEO/AA Employer/Vets/Disabled/Race/Ethnicity/Sex/Sexual Orientation/Gender Identity/Age

Job Location

San Francisco, California, United States

Position Type